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Terms and Conditions

Terms & Conditions

Last updated: 02/10/2026

Welcome to the website of Northern Border Mercantile LLC (“we,” “us,” or “our”). By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use our site.

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Use of the Website

You agree to use this website for lawful purposes only and in a way that does not violate any applicable laws or regulations, infringe on the rights of others, or interfere with the operation of the site.

We reserve the right to refuse service to anyone for any reason at any time.

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Products & Descriptions

We make and sell handcrafted wood and leather products. Because our items are handmade, slight variations in color, grain, texture, or finish are natural and should be expected.

We do our best to display product descriptions and photos accurately, but we do not guarantee that all details, colors, or dimensions will appear exactly as shown on your device.

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Orders & Payment

  • All prices are listed in U.S. dollars unless otherwise stated.

  • Payment is due at the time of purchase.

  • We reserve the right to cancel or refuse any order, including in cases of pricing errors or suspected fraud.

If an order is canceled after payment, you will be refunded promptly.

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Shipping

Shipping times are estimates and may vary based on location, carrier delays, or production time for handmade items.

Northern Border Mercantile LLC is not responsible for delays, lost packages, or damage caused by shipping carriers, though we will make reasonable efforts to assist with claims when possible.

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Returns & Refunds

Because many of our products are handcrafted or made to order:

  • Returns or exchanges may be limited or unavailable

  • Custom or personalized items are generally non-refundable

If an item arrives damaged or defective, please contact us within [X] days of delivery so we can help resolve the issue.

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Intellectual Property

All content on this website—including text, images, logos, product designs, and graphics—is the property of Northern Border Mercantile LLC and may not be copied, reproduced, or used without our prior written permission.

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Limitation of Liability

To the fullest extent permitted by law, Northern Border Mercantile LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

Our total liability for any claim shall not exceed the amount paid for the product in question.

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Disclaimer

Our website and products are provided “as is” and “as available,” without warranties of any kind, either express or implied, except as required by law.

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Indemnification

You agree to indemnify and hold harmless Northern Border Mercantile LLC from any claims, damages, or expenses arising from your use of the website or violation of these Terms & Conditions.

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Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the state of [Your State], without regard to conflict of law principles.

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Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be effective immediately upon posting to this page.

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Contact Information

If you have questions about these Terms & Conditions, please contact:

Northern Border Mercantile LLC
Email: [your contact email]
Website: [your website URL]

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